Managed Platform Support Services
Support services designed to help customers make the most of their solutions.
Many organisations don’t have the dedicated skillset or the day-to-day resources to undertake the ongoing management and support of their solutions. This means that, at best, they are not effectively managing or optimising their environment and at worst they could be leaving themselves open to bigger problems around security and productivity. At RiverSafe, we deliver a Managed Platform Support Service that utilises industry best practice and solutions to deliver a complete and robust maintenance platform, 24/7, 365 days a year.
RiverSafe's Managed Platform Support Service uses industry best practice in delivering complete and robust platform maintenance
- RiverSafe’s range of KPIs ensures that all critical components of the platform are monitored in real-time.
- RiverSafe’s Managed Platform Support Service leverages its specialist expertise in incident management and includes professional services hours for custom work packages.
- RiverSafe’s services are offered at a fixed cost over one, two, three or five years; longer if needed. More details can be found in the above datasheet.
- RiverSafe continuously reviews your systems as to ensure they are running optimally.
- RiverSafe’s Managed Platform Support Service ensures that you retain ownership of your critical data, while we provide a comprehensive service to manage and maintain the platform as well as provide continuous alerting and monitoring.
RiverSafe solutions and services ensure you are prepared, making it easier to solve problems if they arise.
RiverSafe delivers its comprehensive Managed Services to help organisations overcome issues.
Partner with RiverSafe and receive constant support for your RiverSafe solutions.