Privacy Policy

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• In order for us to send you information you may have requested from us
• So that we can contact your about products and services we think may be of interest to you and your employer
• In order that we contact you as part of the delivery of our services if you are a contracted customer
• To enable you to apply for a job at RiverSafe

We also receive personal information indirectly, from the following sources in the following scenarios:

• From publicly available online sources including social networks like LinkedIn.

We may share this information, for processing only, with the SaaS vendors we use for our customer relationship management (CRM) platforms, email and other office application services.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting dataprotection@riversafe.co.uk
• We have a legitimate interest (delivering and marketing our products and services)

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at dpo@riversafe.co.uk if you wish to make a request.