CrowdStrike Falcon Next-Gen SIEM Managed Service
Get full value from your CrowdStrike Investment.
Maintaining a next-gen SIEM at scale is complex and small gaps can create big risks.
Misconfigurations, incomplete data ingestion, or unoptimised rules can slow investigations, inflate costs, and leave you exposed.
We make sure that never happens.
RiverSafe takes full engineering ownership of your CrowdStrike Falcon Next-Gen SIEM, keeping your platform healthy, scalable, and continuously optimised for detection, analytics, and operational efficiency.
What's included in our NG-SIEM Managed Service
End-to-End Platform Ownership
Engineering coverage for stability, scalability, and high performance
Continuous monitoring and proactive issue resolution in real time
Automated deployments and CI/CD-driven configuration changes
Data Quality & Detection Enablement
Onboarding of cloud, endpoint, identity, and network data sources
Log parsing, enrichment logic, and schema alignment for consistent visibility
Collaboration with SOC and detection teams to improve investigation workflows
NG-SIEM Adoption
Third-party data integrations, parsing, and maintenance (Foundry)
Fusion SOAR playbook design and upkeep
Automation data ingest and configuration management support
Advanced queries and AI search maintenance
Operational Efficiency & Cost Management
Optimised storage tiers, data retention, and ingestion volumes
Performance tuning for large-scale searches and queries
Streamlined integration with SOC, SOAR, and Falcon modules (Insight, Identity, Cloud Security)
Governance & Compliance Confidence
RBAC enforcement, audit trails, and operational runbooks
Alignment with frameworks and internal policies
Quarterly health checks, KPI reporting, dashboard tracking, and roadmap reviews
Direct Vendor Alignment
Close collaboration with CrowdStrike for early feature access, advanced troubleshooting, and best-practice guidance.
Why RiverSafe
Certified CrowdStrike expertise
Deep platform knowledge backed by vendor alignment
Multi-disciplinary capability
Detection, SOC integration, data engineering, cloud, and DevOps in one service
Resilient resourcing
No single points of failure
Collective intelligence
Insights shaped by multiple real-world deployments
End-to-end ownership
From setup to continuous improvement
Tailored delivery
Configurations aligned to your goals and compliance needs
Value Delivered
Reduce risk – detect threats early with accurate, tuned alerts
Stay compliant – align operations with NIST, CIS, and ISO 27001
Ease the load – free your team from day-to-day management
Optimise costs – control ingestion, retention, and storage without losing visibility
Ready to Strengthen your NG-SIEM Performance?
Book a CrowdStrike SIEM consultation and see how we can help you realise the full potential of your platform.
